Please ensure to read preorder status on all shoes. Each shoe sells out instantly when stock lands. Therefore, we are making shoes to order right after the order is placed. Shoes go into production almost immediately.
Subtle changes in size or color can be done while processing.
Initial orders when a shoe launches can take up to 8 weeks to ship. Older shoe styles will process and be made quicker within 2-4 weeks.
If you no longer need the shoe please contact us and we can cancel the order and issue a store credit or exchange only.
Please do not place orders for shoes expecting next day delivery. If you chose that shipping option it will ship with chosen method once the item hits our shipping warehouse.
Please note that you agree to the terms and conditions of this shoe policy set forth when you place your order (our credit card processor has been notified about shipping policy regarding these particular items).
Please contact us prior to placing the order if you any questions or concerns or need clarification.