Shipping – ANTIDOTE
90% OFF CLEARANCE SALE. MOST ITEMS ONLY $5

Shipping

We all know the feeling we all get when we click the "Complete Order" button. 2 minutes later like where's my order. We are excited as you are to see you slay the goodies you just bought. This is why we strive to get your order out as quickly as possible. 

For more information, have a look below at all the details and estimate delivery times. If you still have any further questions, please feel free to contact our Customer Service team. Please note, ANTIDOTE is not responsible for any delays caused by USPS or the other shipping carriers we work with, especially during high volume seasons - however, below is the quickest and best delivery estimation for your country. Further, items purchased on pre-order are subject to varying shipping times. Scroll down for more info on pre-order items.

ANNOUNCEMENT:  We do not ship Saturdays, Sundays, or holidays. Our office, warehouse and couriers will be unavailable during the following public holiday dates: Easter, Memorial Day, July 4th, Labor Day, Thanksgiving, Christmas Day & New Years Day. Any orders placed on these days, or AFTER cut-off on the day before, will be dispatched the following business day. Please allow a few more days for delivery during this high volume season to avoid disappointment. We will continue to ensure your ANTIDOTE order get’s to you ASAP, however we do appreciate your patience! Please note we do not ship we

** Dates specified California Pacific Standard Time. 

PRE-ORDER SHIPPING

Items purchased on pre-order may take between 1-4 weeks to be delivered. Having a pre-order item amongst other items in your order, will hold back the delivery. Email us at hello@antidote.la if you would like to arrange an alternative. Please note: delivery dates included in the description of items are approximate and subject to change.

ALAMOUR THE LABEL

All items from this designer ship from our international warehouse located in Australia. Most items dispatch same day. Please allow 3-7 days transit time via Australia post or DHL. Please note this does not apply to preorder items. Shipping estimate is listed on each products description. 

DOMESTIC ORDERS

CART TOTAL SHIPPING METHOD DELIVERY TIME* DELIVERY COST
$100USD+ PRIORITY MAIL 1-2 DAYS FREE
LESS THAN
$100 USD
PRIORITY MAIL 1-3 DAYS TBD AT CHECKOUT

INTERNATIONAL ORDERS

CART TOTAL SHIPPING METHOD DELIVERY TIME* DELIVERY COST
$299USD+ PRIORITY 3-5 DAYS FREE
LESS THAN
$299USD
FIRST CLASS, PRIORITY & EXPRESS 3-10 DAYS TBD AT CHECKOUT

NEXT DAY DELIVERY - US

We offer next day delivery for the US provided that the order is placed before 1PM PST. Please check with our team at hello@antidote.a to ensure your order can be covered by this service.

WHAT YOU NEED TO KNOW

Delivery is stated in BUSINESS days, and orders must be placed BEFORE 1PM PST to be dispatched the same day.

In the event where a parcel is not claimed/refused by the receiver, The postal carrier will attempt re-delivery. If the postal carrier and/or our team is unable to arrange a re-delivery by carriers cut-off time, the parcel will be destroyed and abandoned by authorities in the receiver's country. Consequently, there will be no refunds for parcels that are not claimed or refused.

International shipments may be subject to import taxes, duties and custom fees that are levied once the package reaches the country of destination, and are the responsibility of the recipient

All our international orders are shipped via USPS or DHL Express. Please note, ANTIDOTE is not responsible for any delays caused by postal carriers, especially during high volume seasons. However, these are the best delivery estimations available. Further, items purchased on pre-order are subject to varying shipping times.

SHIPPING STATUS

You will receive an e-mail informing you that the order has shipped. Information about any backordered or cancelled items will be included in a separate email. You may also view your order online by logging into your account and selecting "Order History." You may also email us Shipping Status to hello@antidote.la . You will receive an e-mail informing you that the order has shipped. Information about any backordered or cancelled items will be included in a separate email. 

ANTIDOTE IS NOT RESPONSIBLE FOR LOST OR STOLEN PACKAGES. THE CUSTOMER ASSUMES ALL RESPONSIBILITY ONCE A TRACKING NUMBER IS ISSUED. PLEASE DOUBLE CHECK THAT YOU INPUT THE CORRECT INFORMATION FOR SHIPPING PURPOSES. CUSTOMER PAYS FOR SHIPPING BOTH WAYS IF ITEM NEEDS TO BE EXCHANGED.

Please note that clearance items may come defective with holes, snags, make up marks, etc. Please read the items description first before purchasing it. We do not offer returns on any clearance and the defectiveness of the item may have been the reason why it was on sale. 

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